Child Safety Compliance
Products for babies and kids must meet safety and quality standards, so documents get extra scrutiny.
FirstCry SELLER ONBOARDING
Start Selling on FirstCry with Expert Onboarding
Sell baby, kids and maternity products on FirstCry with the right safety documents, brand approvals and a parent-friendly catalog. We guide you through every compliance step.
- Document and KYC check
- Account registration support
- Kids product catalog setup
- Go-live support
firstcry-onboarding checklist
RegistrationGuidedStep by step
DocumentsCheckedBefore submit
Go-livePlannedWith catalog
Onboarding Progress
Launch Checklist
Documents
Catalog
Go-live
Compliance CheckedBefore you submit
Launch SupportFirst 30 days covered
Registration SupportGuided account setup
Document CheckBefore you submit
Catalog SetupReady-to-publish listings
Go-live SupportFirst 30 days covered
ONBOARDING CHALLENGES
Why Sellers Get Stuck Onboarding on FirstCry
Most delays come from small, avoidable mistakes. Here is what we see most often.
Brand Verification
Parents trust authentic brands, so authorisation and sourcing proof are checked.
Age and Safety Information
Listings need clear age grouping, material and safety details to build parent trust.
Repeated Rejections
Each resubmission restarts the review, so mistakes quickly cost weeks.
No One to Ask
Seller support replies are slow and generic when you are new to the platform.
Hidden Costs
Fees, shipping and returns are easy to miss until the first settlement.
WHAT WE DO
Our FirstCry Onboarding Services
End-to-end help to register, prepare and launch on FirstCry.
01
FirstCry Account Registration
We walk you through the full FirstCry sign-up so your business details are right the first time.
- Business and tax details
- Store profile and policies
- Identity and bank verification
- Error-free form submission
02
Document and KYC Check
Every document is checked against FirstCry requirements before it is submitted.
- Custom document checklist
- Name and number matching
- Format and clarity review
- Fixes for rejected papers
03
Kids product catalog Setup
We prepare your kids product catalog so they are accurate, complete and ready to publish.
- Titles and descriptions
- Images and attributes
- Bulk upload sheets
- Category and variant mapping
04
Brand and Category Approval
Support with the brand proof and category permissions FirstCry may ask for.
- Brand registration support
- Trademark and authorisation proof
- Restricted category approvals
- Authenticity documents
05
Pricing, Shipping and Payments
A clear view of fees, margins and logistics before you go live on FirstCry.
- Fee and margin calculation
- Shipping and returns setup
- Payout account setup
- Tax settings review
06
Go-Live and First 30 Days
We stay with you through launch so early issues on FirstCry are solved quickly.
- Final pre-launch review
- First listings and orders
- Issue and query handling
- Next-step growth plan
WHY CHOOSE TCONGS
Experts Who Get You Live Faster
A focused team that treats your onboarding like its own project.
Marketplace Specialists
Our team works on marketplaces every day and knows the common rejection reasons.
Document-First Approach
We check every paper before submission, which avoids repeated rejections.
Dedicated Onboarding Manager
One person owns your onboarding and keeps you updated at each step.
Clear Communication
Plain updates on WhatsApp, call or email, with no jargon.
Growth Support After Launch
When you are live we can continue with listings, ads and account management.
Remote and Pan-India Service
Our Mumbai-based team supports sellers and brands across India.
OUR PROCESS
Your FirstCry Onboarding Roadmap
Five clear steps from first call to launch.
- 1
Discovery and Documents
We learn about your products and check every document against FirstCry requirements.
- 2
Registration
We complete your FirstCry application and handle verification questions.
- 3
Catalog and Pricing
Listings, images and prices are prepared and reviewed with you.
- 4
Review and Approval
A final quality check, plus follow-up on any approvals.
- 5
Go Live and Support
Your products go live and we support you through the first weeks.
WHAT YOU GET
What You Get From Our FirstCry Onboarding
Practical outcomes you can use from day one.
A Verified FirstCry Account
Registration completed with correct, matching details.
A Ready-to-Publish Catalog
Accurate listings that match marketplace content rules.
A Clear Compliance Checklist
You know exactly which licences and approvals apply.
Fee and Margin Clarity
A simple sheet showing what you earn on each sale.
A Practical Launch Plan
Priorities for your first products and first 30 days.
Direct Expert Support
Quick answers from people who handle onboarding daily.
REQUIREMENTS
Documents You Need for FirstCry Onboarding
GST Registration
GSTIN of your business.
PAN Card
Company or proprietor PAN.
Brand Authorisation
Trademark or authorised distributor letter.
Safety Certificates
BIS or test reports where applicable, for example for toys.
Material and Age Details
Material composition and recommended age per product.
Bank Account Proof
Account details for payouts.
GOOD TO KNOW
What to Know Before You Start on FirstCry
Safety Documents Come First
Certain kids products, such as toys, need quality certification, so we check requirements before you list.
Parents Read Closely
Detailed material, age and care information turns careful parents into buyers.
Seasonal Demand Spikes
Festive and back-to-school periods drive demand, so we plan your catalog timing around them.
MORE MARKETPLACES
Explore More Marketplace Onboarding
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AjioOnboardingAlready selling? See our FirstCry marketplace management service, or browse all onboarding services.
Tcongs Marketplace Solutions is an independent service provider and is not affiliated with FirstCry. Marketplace names and logos belong to their respective owners. Eligibility, fees and approvals are decided by each marketplace.
FAQ
Have Questions? We Have Answers!
Do toys need certification to sell on FirstCry?
Many toys require quality certification in India. We check the rules for your products and include the right papers in your checklist.
Can I sell my own kids brand?
Yes. Brand owners onboard with trademark proof and product documentation, and we prepare both for you.
Which categories sell well?
Baby care, clothing, toys, feeding and maternity items perform well. We review your range and suggest priorities.
How long does FirstCry onboarding take?
It depends on how quickly your documents are ready and how fast FirstCry completes its own verification. Our preparation work is usually done in a few working days once your documents are in place, while approvals are handled by the marketplace.
Does Tcongs guarantee approval on FirstCry?
No. Approval decisions are made by FirstCry. We make sure your documents, brand details and catalog are complete and compliant so your application is as strong as it can be, and we help you respond if more information is requested.
