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PharmEasy PARTNER ONBOARDING

Compliant PharmEasy Onboarding for Pharmacies and Health Brands

Join PharmEasy as a licensed pharmacy partner or health brand. We organise your licences and product data and prepare a compliant, complete onboarding submission.

  • Document and KYC check
  • Account registration support
  • Health product catalog setup
  • Go-live support
Compliance CheckedBefore you submit
Launch SupportFirst 30 days covered
Registration SupportGuided account setup
Document CheckBefore you submit
Catalog SetupReady-to-publish listings
Go-live SupportFirst 30 days covered
ONBOARDING CHALLENGES

Why Sellers Get Stuck Onboarding on PharmEasy

Most delays come from small, avoidable mistakes. Here is what we see most often.

Licence Verification

Online pharmacy platforms check drug licences and pharmacist details very carefully.

Category Rules

Prescription, OTC, wellness and devices each follow different compliance rules.

Accurate Product Information

Composition, batch and expiry data must be exact for health products.

Repeated Rejections

Each resubmission restarts the review, so mistakes quickly cost weeks.

No One to Ask

Seller support replies are slow and generic when you are new to the platform.

Hidden Costs

Fees, shipping and returns are easy to miss until the first settlement.

WHAT WE DO

Our PharmEasy Onboarding Services

End-to-end help to register, prepare and launch on PharmEasy.

01

PharmEasy Account Registration

We walk you through the full PharmEasy sign-up so your business details are right the first time.

  • Business and tax details
  • Store profile and policies
  • Identity and bank verification
  • Error-free form submission
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02

Document and KYC Check

Every document is checked against PharmEasy requirements before it is submitted.

  • Custom document checklist
  • Name and number matching
  • Format and clarity review
  • Fixes for rejected papers
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03

Health product catalog Setup

We prepare your health product catalog so they are accurate, complete and ready to publish.

  • Titles and descriptions
  • Images and attributes
  • Bulk upload sheets
  • Category and variant mapping
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04

Licence and Compliance Support

Careful checks so your PharmEasy application meets healthcare rules.

  • Licence and registration checks
  • Product category rules
  • Label, batch and expiry details
  • Compliance documents
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05

Pricing, Shipping and Payments

A clear view of fees, margins and logistics before you go live on PharmEasy.

  • Fee and margin calculation
  • Shipping and returns setup
  • Payout account setup
  • Tax settings review
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06

Go-Live and First 30 Days

We stay with you through launch so early issues on PharmEasy are solved quickly.

  • Final pre-launch review
  • First listings and orders
  • Issue and query handling
  • Next-step growth plan
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WHY CHOOSE TCONGS

Experts Who Get You Live Faster

A focused team that treats your onboarding like its own project.

Marketplace Specialists

Our team works on marketplaces every day and knows the common rejection reasons.

Document-First Approach

We check every paper before submission, which avoids repeated rejections.

Dedicated Onboarding Manager

One person owns your onboarding and keeps you updated at each step.

Clear Communication

Plain updates on WhatsApp, call or email, with no jargon.

Growth Support After Launch

When you are live we can continue with listings, ads and account management.

Remote and Pan-India Service

Our Mumbai-based team supports sellers and brands across India.

OUR PROCESS

Your PharmEasy Onboarding Roadmap

Five clear steps from first call to launch.

  1. 1

    Discovery and Documents

    We learn about your products and check every document against PharmEasy requirements.

  2. 2

    Registration

    We complete your PharmEasy application and handle verification questions.

  3. 3

    Catalog and Pricing

    Listings, images and prices are prepared and reviewed with you.

  4. 4

    Review and Approval

    A final quality check, plus follow-up on any approvals.

  5. 5

    Go Live and Support

    Your products go live and we support you through the first weeks.

WHAT YOU GET

What You Get From Our PharmEasy Onboarding

Practical outcomes you can use from day one.

A Verified PharmEasy Account

Registration completed with correct, matching details.

A Ready-to-Publish Catalog

Accurate listings that match marketplace content rules.

A Clear Compliance Checklist

You know exactly which licences and approvals apply.

Fee and Margin Clarity

A simple sheet showing what you earn on each sale.

A Practical Launch Plan

Priorities for your first products and first 30 days.

Direct Expert Support

Quick answers from people who handle onboarding daily.

REQUIREMENTS

Documents You Need for PharmEasy Onboarding

Drug Licence

Valid retail or wholesale drug licence for pharmacies.

Registered Pharmacist Details

Pharmacist registration and identity proof.

GST Registration

GSTIN of your business.

FSSAI or Category Licence

For nutrition, supplements and wellness products.

Product Master Data

Composition, MRP, batch and expiry details.

PAN and Bank Proof

Business PAN and bank account details.

GOOD TO KNOW

What to Know Before You Start on PharmEasy

Licences Are Mandatory

Medicines can only be handled by holders of valid licences, and we never work around this.

Data Accuracy Is Critical

We validate composition and batch information so there are no errors in your catalog.

Wellness Brands Welcome

Non-prescription health and wellness brands can follow a separate brand route, which we explain.

MORE MARKETPLACES

Explore More Marketplace Onboarding

Browse all marketplace onboarding services or explore our marketplace management services.

Tcongs Marketplace Solutions is an independent service provider and is not affiliated with PharmEasy. Marketplace names and logos belong to their respective owners. Eligibility, fees and approvals are decided by each marketplace.

FAQ

Have Questions? We Have Answers!

Can I sell medicines without a drug licence?

No. Prescription and regulated medicines require valid licences. We only support onboarding where your licences are in place.

Can wellness brands join without a pharmacy?

Wellness and nutrition brands can apply as brand partners with the right category licences. We confirm the right route.

What data is needed for each product?

Name, composition, pack size, MRP, batch and expiry details. We prepare it in the correct format.

How long does PharmEasy onboarding take?

It depends on how quickly your documents are ready and how fast PharmEasy completes its own verification. Our preparation work is usually done in a few working days once your documents are in place, while approvals are handled by the marketplace.

Does Tcongs guarantee approval on PharmEasy?

No. Approval decisions are made by PharmEasy. We make sure your documents, brand details and catalog are complete and compliant so your application is as strong as it can be, and we help you respond if more information is requested.